FAQs

Cannot Place an Item for a Quest
The quest is asking you to buy and place a certain item, but when you check the menu you see that item is locked - you've already place the maximu...
Tue, Mar 17, 2015 at 10:42 AM
Sending Gifts
How do I send and receive gifts? You can find the Gift Box at the bottom of the game screen. Click on it to see the gift cakes which you can send to ...
Sun, Jan 25, 2015 at 4:18 AM
Spoiled Food
Food spoils relative to its cooking time. That means, a 1-hour dish takes 1 hour to spoil. Likewise, a two-day dish takes two days to spoil. As an example, ...
Tue, Apr 7, 2015 at 12:26 PM
What is Popularity?
Popularity is determined through achieving certain standards in your café. This is the measure that ensures a healthy customer flow in your cafe. The higher...
Wed, Sep 24, 2014 at 6:08 PM
Dirty Floors
Dirty floors are programmed to occur on timed intervals based on home many customers are entering and eating at your cafe. There is no known glitch with...
Tue, Feb 24, 2015 at 5:50 PM
Didn't Receive Cash for Level Up
Is something wrong with your Cash total? You leveled up, but you can't seem to figure out what happened to the Cash? We assure you, there is n...
Mon, Apr 13, 2015 at 6:42 PM
Why am I banned or blocked from Cafeland?
If you are seeing the message that you have been banned from Cafeland, it means our automatic system and individual analysis check flagged and close...
Wed, Oct 21, 2015 at 10:09 AM