Cafeland Support

my cafeland is not working as its saying evaluating my score but was fine this morning as was selling items then my cafe money went into a minus then I couldnt get back into the game and as at present still cant 

 My cafe is not working its saying we are evaluating your game sores at the moment your game will be activated soon. /it has been a month now.

why cant i get into cafeland  not due to close to dec 31