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Ive been banned for no reason?

I literally havnt don't anything other than play? I came on ready to do a van order and next min there's a pop up on the lead screen that I'm banned? I havnt said anything, no swearing.. nothing? I've never cheated on a game. Why bave I been banned I read that the decision is final?? I HAVNT DONE ANYTHING THO

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I’ve just sent a ticket in for the same thing. It’s ridiculous. You play these games and pay good money and they screw you like this.

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